Agency Human Resources

Description

Positions in this family have a role in the management and implementation of human resources programs in State agencies.

Typical functions

The functions within this job family will vary by level, but may include the following:

  • Provide advice and counsel to employees, managers, and supervisors in human resources related areas.
  • Administer agency human resources programs related to recruitment and selection, classification, salary administration, benefits, appointments, performance evaluation, training and development, employee engagement, grievances, disciplinary investigations, equal employment opportunity, and/or labor relations.
  • Ensure compliance and consistency in the application of relevant federal and state laws, rules, regulations, policies, and procedures.
  • Provide reports and respond to informational requests.

Positions allocated to this series may perform the duties described, or specialize in one or more areas of human resources management. The work assigned to positions in this series ranges from specialized paraprofessional duties in human resources areas to management and accountability for a complex human resources department in an agency.

Human Resources Assistant

This is a position responsible for paraprofessional human resources related duties. An employee at this level may prepare and review documents, assist in the recruitment process, conduct employee onboarding, and provide advice on benefit matters. Duties may include recommending changes to and updating procedures, providing reports, and responding to information requests. Employees may input and review time entry, payroll actions, and related human resources information, and maintain accurate records compliant with relevant federal and state laws.

Knowledge, skills & abilities

Knowledge of federal and state laws, rules and regulations, and policies and procedures as applied to human resources areas and programs. Ability to exercise discretion and confidentiality.

Typical qualifications

2-4 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G6

Human Resources Generalist

This is a first-level professional human resources position responsible for supporting an agency in one or more areas of human resources under limited supervision. Duties may include providing advice related to recruitment and selection, onboarding, classification, salary analysis, benefits, appointments, employee grievances, equal employment opportunity/civil rights, and/or performance evaluation. Duties are completed ensuring compliance with relevant federal and state laws. Reports may be prepared for agency or statewide managers and utilized for the purpose of managing human resources. Work may include participating on project teams within designated program areas or other human resources program areas toward the end of enhancing statewide human resources programs. Employees may also direct and review the work of lower-level employees, in areas such as payroll and related actions.

Knowledge, skills & abilities

In addition to those identified in the previous level: Knowledge of Missouri government organizational structure; the principles and practices of human resources and personnel administration concepts; and the principles and techniques of investigation, interviewing, and negotiation. The ability to interpret, explain, and apply statutes, regulations, and policies; participate in interviews and investigations; and evaluate information and make determinations.

Typical qualifications

Bachelor’s degree or 3-5 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G7

Human Resources Specialist

This is a professional human resources position responsible for administering agency human resources programs, policies, and procedures related to recruitment and selection, classification, salary analysis, benefits, appointments, performance evaluation, training and development, and employee engagement. Duties may include providing consultation and advice to managers, supervisors, and employees on human resources issues including grievances, investigations, equal employment opportunity/civil rights, and labor relations issues. Work is completed to ensure compliance with relevant federal and state laws.  Duties may also include participating in policy development and on project teams both within designated program areas and other human resources program areas toward the end of enhancing statewide human resources programs. An employee may supervise lower-level employees.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of governmental budgeting and contract management.  Ability to make recommendations and solve complex problems. Ability to plan and direct human resources programs.

Typical qualifications

Bachelor’s degree and 1-3 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G9

Human Resources Manager

This is a management position accountable for overall human resources management in an agency, or serving as the deputy to the Human Resources Director in an agency. An incumbent is accountable for planning and implementing agency human resources programs and procedures within statewide policies related to recruitment and selection, classification, salary administration, benefits, appointments, performance evaluation, training and development, employee engagement, grievances, disciplinary investigations, equal employment opportunity/civil rights, and labor relations. Employees ensure work completed is in compliance with relevant federal and state laws. Provides expert advice to those who administer human resources programs and procedures within agency policies and procedures, rules and regulations, and federal and state laws. Serves on project teams toward the end of enhancing statewide human resources programs. Supervises professional and lower-level positions.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of the principles and practices of public personnel administration.  Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency. Ability to engage, train and supervise professional human resources and support staff.

Typical qualifications

Bachelor’s degree and 3-5 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G13

Human Resources Director

A Human Resources Director is accountable for overall human resources management in a large agency.  At this level work involves planning and implementing agency human resources programs, policies, procedures, and statewide initiatives related to recruitment and selection, classification, salary administration, benefits, appointments, performance evaluation, training and development, employee engagement, grievances, disciplinary investigations, equal employment opportunity/civil rights, and labor relations. Ensures work is done in compliance with relevant federal and state laws. Work may involve providing advice and counsel to other human resources professionals. Responsibilities include making executive level decisions, strategic planning, and working on project teams both within designated program areas and other human resources program areas toward the end of enhancing statewide human resources programs. Supervises both professional and lower-level positions.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of current human resources and workforce trends. Knowledge of financial and business management.

Typical qualifications

Bachelor’s degree and 5-7 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G15