Adult Probation and Parole

Description

Jobs in this family provide supervision sanctions, incentive, and services to assist in the re-entry and rehabilitation of adult offenders on probation, parole, deferred prosecution, and post-prison supervision. Jobs in this family recommend and take actions based on offender assessment, offender behavior, case planning, supervision conditions, and agency procedures.

Typical functions

The functions within this job family will vary by level, but may include the following:

  • Interview offenders to obtain information. 
  • Retrieve information from various electronic databases.
  • Assist with court hearings and field work. 
  • Escort and/or transport offenders to their designated locations.
  • Administer risk assessment and supervision strategies with offenders.
  • Supervise offender behavior and activity within the community or facility.

The work assigned to positions in this series ranges from technical work supervising offenders to professional and administrative work involving the management of an assigned regional probation and parole office.

Probation and Parole Assistant

Vocational-level position focused on monitoring, evaluating, and documenting offender progress, behavior, and compliance. May collect urine samples to monitor drug or alcohol consumption. Employees at this level may be required to gather and verify information through interviews, records and document research, and evaluation of background information.

Knowledge, skills & abilities

Knowledge of requirements and procedures of probation and parole programs.  Knowledge of interviewing and investigative techniques. Knowledge of use-of-force guidelines and the ability to apply those guidelines in a professional manner. Ability to walk or stand for prolonged periods. Ability to run, jump, climb stairs, and physically restrain offenders. Ability to learn procedures of Electronic Monitoring Programs. Ability to administer substance abuse assessment devices and collect DNA samples. Ability to operate a motor vehicle and maintain a valid vehicle operator’s license.

Typical qualifications

High School diploma or equivalent and 2 years of work experience. (Substitutions may be allowed.)

Pay grade
G4

Senior Probation and Parole Assistant

Second-level vocational position that may supervise lower-level staff and/or perform limited case management activities for offenders requiring contact through phone, mail, or occasionally in-person. Employees monitor, evaluate, and document offender progress, behavior, and compliance and may collect urine samples to monitor drug or alcohol consumption. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. Supervision at this level also requires the knowledge and skills to perform the work overseen. At this level, employees perform work under the general guidance and advice from a more experienced colleague or supervisor and use knowledge and experience to make decisions requiring analysis and judgment.

Knowledge, skills & abilities

In addition to those identified in the previous level: Knowledge of individual and group behavior. Ability to respond effectively during emergency situations. Ability to understand, extract, summarize, and report offender’s legal case history. Ability to prioritize and coordinate high volume workload. Ability to assign and evaluate work of staff.

Typical qualifications

High School diploma or equivalent and 1-2 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G6

Probation and Parole Officer

Professional position accountable for developing case plans and performing case management activities for all offender risk types requiring field observation and contact through scheduled and unscheduled visits at their home or place of employment; imposing sanctions and using incentives for improper/proper behavior and compliance; and relationship building with people involved in the offender’s life. May include arresting, detaining, searching, handcuffing, and transporting. At this level, employees assess offenders’ risk to re-offend, their criminal risk factors, and/or social support needs; coordinate the development of a case plan; and recommend services/treatments, implement case plans, and work with offenders to change their behavior. To implement a case plan, employees at this level require the ability to build relationships with resources in the community.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of methods used to obtain reliable social and personal information and develop case histories. Ability to conduct interviews with hostile or reluctant individuals. Ability to implement plans of supervision with the client/offender. Ability to initiate and maintain contact with victims of crime, the Parole Board, employers, social agencies, the courts, and the general public. Ability to assess personal safety risks and to utilize existing safety policies and procedures in the performance of duties.

Typical qualifications

Bachelor’s degree. (Substitutions may be allowed.)

Pay grade
G8

Probation and Parole Supervisor

Supervisory position that supervises the activities for an assigned group of parole/probation officers who are involved in the case planning and management, supervision, and investigation and enforcement of all offender risk types. At this level employees also implement best practices and provide input into the development of procedures and policies. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. Supervision at this level also requires the knowledge and skills to perform the work overseen, approve reports and warrant requests, and conduct caseload audits. Performing case management activities for all offender risk types requires field observation and contact through scheduled and unscheduled visits at their home or place of employment. May involve day-to-day administration of a parole/probation office.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of major social agencies operating in the community. Knowledge of policies and procedures and ability to make improvement recommendations. Ability to train and direct staff in effective work methods. Ability to prepare, and/or supervise the preparation of, accurate and complete case records and reports. 

Typical qualifications

Bachelor’s degree and 2-4 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G10

Probation and Parole District Administrator

Positions at this level direct the day-to-day administration and operations of a parole/probation office(s) through subordinate supervision and/or professional level staff. Day-to-day administration involves both operational responsibilities (e.g., coordinate parole/probation activities across all relevant criminal justice areas and agencies, warrant management, building relationships and collaborating with various resource partners to develop an effective program of services and resources and to work on special projects; contract management, budget management,) and long-term planning (e.g. development of related budgets). May perform case management activities. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Ability to maintain favorable public relations to develop an effective program of services and resources. Ability to effectively build formal and informal relationship networks inside and outside the organization. Ability to develop others to meet both their career goals and the organization’s goals. Ability to provide clear direction and accountabilities.

Typical qualifications

Bachelor’s degree and 4-6 years of relevant experience. (Substitutions may be allowed.)

Pay grade
G12

Probation and Parole Regional Administrator

Positions at this level provide oversight of the operations of assigned regional parole/probation offices through subordinate supervision and/or professional level staff. Administration involves operational responsibilities for the assigned region (e.g., coordinate parole/probation activities across all relevant criminal justice areas and agencies, warrant management, build relationships and collaborate with various resource partners to develop an effective program of services and resources and to work on special projects; contract management, budget management), policy and procedure management/development, resource allocation, and budget administration. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of law and regulations of probation and parole in Missouri and other states. Ability to drive the vision and strategy that motivates others to action, the ability to take a broad view of issues and future possibilities and translate that into breakthrough strategies, and evaluate risks and benefits of different solution options.

Typical qualifications

Bachelor’s degree and 6 or more years of relevant experience. (Substitutions may be allowed.)

Pay grade
G14